Refund & Cancellation Policy
This policy applies to repair bookings, parts inquiries and purchases made through techmanme.com (“Techman”, “we”, “us”), operated by Techman.
Contact Us
- Phone: +971 553 03 9193
- WhatsApp: +971 58 215 6933
- Email: contact@techmanme.com
- Address: Office 502, D2 Tower, 5th Floor, Al Barsha First, Al Barsha, Dubai, UAE.
Cancellation
You may cancel a repair booking or parts inquiry before it is confirmed. Once a repair has started or a part has been ordered, cancellation may not be possible. Special-order parts may be subject to supplier terms and non-refundable charges.
Refunds
Refund eligibility depends on the condition of the product, its packaging, invoice details, and whether the part has been specially ordered, opened, fitted or used. Approved refunds are issued to the original payment method, and the processing time may vary.
Repair Services
Fees for completed repairs are generally non-refundable. If a repair is not successful or a fault is not covered, any refund or adjustment will be assessed on a case-by-case basis, and a diagnostic fee may apply.
How to Request
Contact us by phone, WhatsApp or email with your invoice or order details and a short description of the issue. We will review your request and confirm the outcome.
Changes
We may update this policy from time to time. The latest version will always be on this page.
